Who, what and where?
About the Business
Just as an oak tree is a shelter, shade and representation of growth, Online Tree is a place where you can let all of your technology problems be managed, your online security risks be reduced and let your digital presence grow.
It started in 2014 organically, when the founder Kimberly Maxwell had a knack for web and found she could help people with her ‘green fingers’ of the keyboard. Today it is a place of growth and has supported over 100 individuals and businesses, with many more to come.
Meet the Team
Likes: work, creating art out of random mediums
Dislikes: wasting time
Loves to say: “Love, Love, Love” and “Waste of my time”
Kim is the first face behind Online Tree. She’s a work-a-holic, coffee loving, time specific individual with a love for watching dance videos while she works on mundane tasks. Kimberly will greet you with a smile and an energy which will make you want to get straight to work.
Online Tree Mascot
Likes: WordPress, Helping People, Bananas
Loves to say: “Have a Great Day!”
Montee the Monkey is our Mascot. He’s there to supply our Online Tree customers with news, advice and will be the manager of our upcoming Knowledgebase. In his spare time Montee loves hanging from trees and is training to be a trapeze artist for the local communities entertainment.
Likes: water, filtered sunlight
Dislikes: no water or sun
Loves to say: “…”
Online Tree’s first and only desk plant. She enjoys sitting on the desk and being fed water at regular intervals. She’s a resilient plant and stays alive even when Kim goes back to Tasmania and leaves her alone. She is growing new leaves everyday.
Likes: helping Online Tree customers, Sherlock Holmes
Dislikes: broken websites
Loves to say: “How can we help?”
Online Tree support is now available! Can’t get a hold of Kim? Try support. With daily support available Monday to Friday, our aim is to make sure your tasks get completed on time, and your emergencies are addressed. Got a questions? Feel free to ask. Have some feedback? We love that too.
Likes: research, social media, organisation
Loves to say: 😌
Online Tree admin helps the cogs keep running behind the scenes. Our social media posts, blogs posts, research and marketing comes from our assistant. You might hear from admin to schedule Kims meetings, your Mailchimp, Google or Social matters. Have an admin question? Feel free to ask!
Likes: money, timely payments
Dislikes: debt, un-reconciled Xero items, oustanding invoices
Loves to say: “Thanks for your payment!”
Let’s face it, we all love money! Accounts are a part of every day business and they have to be dealt with. The Accounts team may get into contact for the issuing, thanking and following up of all of your accounts. If you have any invoicing questions, feel free to get in touch. We just want to make sure we are both happy.