Who, what and where?
About the Business
Online Tree is a boutique web design agency, based in the trendy Brunswick. Through creative intent and professional design, it’s a place where you can let your web presence thrive. We’ve teamed up with specialists in branding and copywriting to provide each client a full suite of services – perfect for start-ups through to large companies looking to refresh their brand.
It started in 2014 organically, when the founder Kimberly Maxwell discovered a love for web design and web development, and soon found that it could help SME’s across Australia gain the digital presence that so many customers today look for in a business. Fast forward five years and Online Tree now consists of three base team members and a select specialists, who has supported over 150 individuals and businesses, with many more to come.
Likes: work, creating art out of random mediums
Dislikes: wasting time
Loves to say: “Love, Love, Love” and “Waste of my time”
Kim is the first face behind Online Tree. She’s a work-a-holic, coffee loving, time specific individual with a love for watching dance videos while she works on mundane tasks. Kimberly will greet you with a smile and an energy which will make you want to get straight to work.
Who to Contact
Likes: helping Online Tree customers, Sherlock Holmes
Dislikes: broken websites
Loves to say: “How can we help?”
Online Tree support is now available! Can’t get a hold of Kim? Try support. With daily support available Monday to Friday, our aim is to make sure your tasks get completed on time, and your emergencies are addressed. Got a questions? Feel free to ask. Have some feedback? We love that too.
Likes: research, social media, organisation
Loves to say: 😌
Online Tree admin helps the cogs keep running behind the scenes. Our social media posts, blogs posts, research and marketing comes from our assistant. You might hear from admin to schedule Kims meetings, your Mailchimp, Google or Social matters. Have an admin question? Feel free to ask!
Likes: money, timely payments
Dislikes: debt, un-reconciled Xero items, oustanding invoices
Loves to say: “Thanks for your payment!”
Let’s face it, we all love money! Accounts are a part of every day business and they have to be dealt with. The Accounts team may get into contact for the issuing, thanking and following up of all of your accounts. If you have any invoicing questions, feel free to get in touch. We just want to make sure we are both happy.